Privacy Policy
Last updated: 3 November 2026
Who we are
The controller is „Дъ Иновейшън Хъб“ ЕООД (The Innovation Hub), a company registered in Bulgaria under ЕИК (UIC) 206849553, with its registered office at 3 Vitorio Pozitano St, floor 2, apt 19, Sofia, Bulgaria. For anything about your data, write to us at innovationhubbg@gmail.com.
What data we collect
- Update lists (home page, Care for your Lifestyle, Library): your email, the interests you choose, your consent and the date.
- Contact forms (lessons for companies, property management, websites): your name and email and anything else you write to us, such as phone, company, area, details of the home or a message.
- Technical data: the server hosting the site automatically logs details such as IP address and browser type, for security.
In the Business English Lab, your answers, scores and texts are stored only in your browser and never reach us.
Why we use it and on what legal basis
- To send you the updates you asked for, based on your consent (Article 6(1)(a) GDPR).
- To answer your request and send you a proposal, as a step before a contract you asked for (Article 6(1)(b) GDPR).
- For the security and proper operation of the site, based on our legitimate interest (Article 6(1)(f) GDPR).
We do not sell your data and do not share it with third parties for advertising.
How long we keep it
We keep update-list emails until you withdraw your consent, and at most 24 months without contact. We keep form requests for up to 24 months from the last contact. If a contract follows, we keep the data the law requires for as long as it requires.
Who else processes it
The site is hosted by Netlify, Inc. (USA), which also stores form submissions on our behalf. Transfers rely on the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses.
Images, fonts and scripts are hosted on our own server. The site does not load content from third parties.
Some links lead to other services with their own policies: Calendly, where you book a lesson, and Litrale Travel, where you book a trip. What you enter there is processed by them as controllers.
Messages to businesses
From time to time we email short commercial offers to companies, at the general address they publish on their own website (such as office@ or info@). We do not use personal addresses for this. Every message says who we are, and a single reply is enough for the company to receive no more.
We keep the company name, the address, where we found it and the date we wrote, for up to 24 months after the last message. We also keep a list of addresses that asked us to stop, so that we never write to them again. If such an address does identify a person, the legal basis is our legitimate interest in offering our services to businesses (Article 6(1)(f) GDPR), and that person can object at any time.
Your rights
- To know what data we hold about you and get a copy.
- To correct it or ask for it to be deleted.
- To restrict or object to processing.
- To receive it in a portable format.
- To withdraw your consent at any time. This does not affect anything done lawfully before.
For all of this, an email to innovationhubbg@gmail.com is enough. We reply within one month.
If you believe we do not respect your data, you can complain to the Bulgarian Commission for Personal Data Protection (www.cpdp.bg) or to the authority in the country where you live, for example the Hellenic Data Protection Authority in Greece (www.dpa.gr).
Changes
If anything important changes in this policy, you will see it here with a new date.